Outsourcing in the Philippines


Since the Business Process Outsourcing industry began in the Philippines in 2000, it has seen a steady 30% annual growth rate over the decade. The Philippines is home to a large highly educated English-speaking workforce that is exceptionally service oriented as well as technology and internet savvy. Business Processing Association of the Philippines (BPAP) projects that country will remain a strong destination for voice and back-office finance and accounting services over the years to come as the government continues to enhance the strong quality of infrastructure facilities and incentives for the industry.