FAQs

You can offshore any role that doesn’t require face-to-face interaction. Essentially, any position that can be done on a computer.

At PeoplePartners, we’ve helped businesses in Australia, the United States, New Zealand, and Canada successfully build offshore teams across a wide range of industries:

Customer Experience: Customer service representatives and business administrative assistants

Education: LMS administrators, instructional designers, student support specialists, trainer support staff, document controllers

Healthcare & HealthTech: Virtual nurses and healthcare assistants

Finance & Accounting: Accountants, bookkeepers, payroll specialists, finance coordinators, accounts officers

Insurance: Claims coordinators, QA specialists, paralegals, recoveries coordinators

IT, Software & MSPs: IT support specialists, software developers, UI/UX designers, data analysts, QA specialists 

Logistics: Traffic planners, estimators, data entry specialists

Real Estate: Appointment setters, mortgage broker assistants, paralegals

Professional Services: Executive assistants, program coordinators, sales coordinators, marketing specialists

If your role involves primarily computer-based tasks, chances are it can be performed offshore.

Not sure if your role fits? Let’s discuss your business needs.

Up to 70% on labour costs—and that’s just the start. You also save on office space, recruitment, onboarding, and employee benefits. With PeoplePartners, you get high-quality talent without the overheads that come with hiring locally.

It might seem more affordable to hire offshore staff directly, but doing so often leads to higher costs, added risks, and compliance challenges.

Here’s why partnering with PeoplePartners is the smarter choice for businesses in Australia, the United States, New Zealand, and Canada:

• Hidden costs of “DIY offshoring”
  Many businesses underestimate the time and expense involved in recruiting, onboarding, managing, and replacing offshore staff. Without a trusted partner, you also face risks like compliance gaps, data security issues, and lack of employee oversight. Learn more about the risks of DIY offshoring.

• Overpaying for direct hires
  Hiring through freelance platforms often means paying inflated hourly rates that exceed local market salaries, with no guarantee of consistent performance or reliability.

• Limited employee benefits and poor retention
  Direct hires usually miss out on employer-provided healthcare, paid leave, and other statutory benefits. This can lead to disengagement and higher turnover, which ultimately costs your business more.

• No HR, IT, or data security support
  Direct hires often work with outdated hardware, unreliable internet, and no cybersecurity safeguards. Without HR and IT infrastructure, you carry all the risks yourself.

• Regulatory and visa-related costs
  For US businesses, alternatives like the H-1B visa program can cost up to $100,000 per employee per year, making offshore hiring a much more cost-efficient and flexible option. Read more about how offshore hiring compares to the H-1B visa model.

With PeoplePartners, you pay your team member’s exact salary package plus a flat service fee that covers recruitment, HR support, IT setup, payroll, timekeeping, cybersecurity, and more. This provides cost transparency, operational stability, and peace of mind.

Not at all—most of our clients are SMEs. Growth, profitability, and efficiency matter most when you’re scaling, and outsourcing helps you access top talent at a fraction of the cost. Our Success Partner works closely with you to ensure outsourcing aligns with your business goals.

At PeoplePartners, we’ve built deep talent networks and a refined recruitment process to attract top professionals. But hiring is only the first step. Retaining great people is what makes the difference.

We’re proud to be Great Place to Work® Certified, a global benchmark for workplace excellence. This recognition reflects the supportive culture we’ve built and the trust our people have in us.

97% of our employees say PeoplePartners is a great place to work, compared to 65% at a typical company in the Philippines.

We keep our people engaged through:

• Competitive benefits and wellness programs

• Cultural and team-building activities

• Regular recognition and career growth opportunities

Happy, motivated employees stay longer and deliver stronger results for our clients.

It’s your choice. We offer both: 

• Office setup: A modern, well-equipped space 

• Remote setup: Preferred by top talent, offering 5x more applicants 

No matter where they work, our IT and cybersecurity teams help keep their data secure and their work efficient. 

We keep it simple and transparent: 
 No hidden mark-ups—you see exactly what your team earns 
 A fixed service fee—predictable and fair 
 You’re involved in salary reviews—to keep your team engaged and motivated 

Other BPOs often hide costs in bundled fees, which can lead to high turnover. We do things differently—transparent salary, engaged teams, and long-term success.

Nope! There are no salary markups and no hidden fees. Our Transparent and Ethical Pricing Model is simple: 

• People Cost (Salary) + PeoplePartners’ Service Fee = Total Cost 

Each month, you receive an invoice. Your staff gets their salary plus all their government-mandated benefits, and we take our service fee. That’s it.

We provide full visibility without micromanaging: 

• Facial recognition clock-ins for attendance tracking 

• Computer monitoring with alerts for inactivity or unapproved software 

• Dedicated IT & HR teams managing compliance and support