Articles by Michelle Raynolds

Anthony Rice presenting to a seated business audience during a professional webinar or conference session.
Mortgage Broking
Michelle Raynolds

Why Canadian Mortgage Brokers Stay Stuck in Fulfilment Work 

More applications should not automatically mean more evenings spent chasing documents, checking files, updating systems, and following up with lenders. This blog explains why Canadian mortgage brokers stay stuck in fulfilment work and why workflow design should come before hiring help.

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Anthony Rice at Altitude 2026
Events
Michelle Raynolds

What Most Mortgage Brokers Get Wrong: Key Takeaways from Altitude 2026

Most mortgage brokers think they have a cost or capacity problem. At Altitude 2026, Anthony Rice challenged that idea, revealing the real issue: workforce design. This blog breaks down why outsourcing in australus often fails without the right structure and how re-engineering your team can unlock growth, efficiency, and profitability.

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