Deploy offshore teams to handle help desk, SaaS, and data management tasks while keeping your internal team focused on strategic priorities through IT, software, and MSP outsourcing.
Access talent precisely matched for your business’ unique needs
Hire top-quality IT, software, or MSP support staff who share your core values
Elevate your A-players from admin burden to high-impact work
Slash overhead without sacrificing performance or quality
Build trust and openness to boost talent and retention
Managing IT, software, and MSP operations shouldn’t drain your time or budget. Yet many teams struggle to stay productive as systems grow more complex and workloads fluctuate.
Keep your IT, software, and MSP operations running efficiently while reducing costs, improving uptime, and delivering measurable ROI with offshore IT support.
Offshore help desk and SaaS support teams let you provide round-the-clock IT support without the overhead of expanding in-house staff.
Dedicated offshore teams handle ticket management, software troubleshooting, and system monitoring to ensure faster response times and fewer escalations.
Skilled offshore staff follow strict processes to reduce errors, meet SLAs, and keep your IT and software services running smoothly.
Offshore IT, software, and MSP outsourcing delivers measurable savings, higher productivity, and better user experiences.
You stay in control, with no upfront risk, no long-term lock-in, and a team that has your back.
Get started without paying anything upfront.
We connect with top offshore talent, handplaced to fit yout exact needs, so you can fill key roles without the usual hassle.
Ash Shenker
Australian Fitness Academy
Whilst I was initially skeptical of their ability to find the right person to meet our organisational needs, they found the absolute perfect fit in someone who had the specific skills and experience, combined with an incredible work ethic. It’s fair to say our venture into offshore recruiting via PeoplePartners has been a clear success!
Ryan Dreves
The Allied Health Team
I had a couple of years working with virtual assistants and working with PeoplePartners versus working with virtual assistants are two very different things. When working with PeoplePartners, you’re working with a team. I can’t believe it took me working in business for 12 years to know that something like PeoplePartners even exist because I could not go back.
Darrel Vecchio
Bizmatrix
The investment with PeoplePartners means that the fee you pay covers everything—you won’t have to worry about onboarding, managing staff, or advertising to fill roles. They manage the whole process for the whole cost. It’s about less than half.
Paul Leeden
ARO College
I was a little bit dubious that absolutely, we’ll be able to find someone that meets our needs and was vitally impressed by the quality of the candidates that we saw and happy to be wrong on this occasion and happy to continue.
Matt Peachey
The Learning Resources Group
Partnering with PeoplePartners takes a lot of pressure off… without having to pay a huge fee, because you can do that domestically, but the cost on that is ridiculous and prohibitive.
Simon Gazia
LTT Group
We’ve been very pleasantly surprised. The longevity of PeoplePartners shows that it is a sustainable model and that’s what we at LTT are keen to work with.
Alexis Watt
Skilled Advisory
It’s in PeoplePartners name, right? They’re partners. They’re not just a labour supplier. They’re motivated by your business improving. They take the time to understand not just the role that’s being examined, but the total structure and culture of the business. That takes the relationship beyond the pure transaction of all.
Will Swayne
Broker Engine
Kieran Carrigan
TutisVreddo
I had spoken to a number of BPOs, but they were either too expensive or didn’t have sufficient security and monitoring protocols. PeoplePartners have really delivered for us.
Julie Rice
Redmako Learning
They’ve managed to find the perfect set of solutions to support small, medium and enterprise business by combining the best of both worlds – work from home AND off-shoring.
You can outsource IT helpdesk services, SaaS troubleshooting, system monitoring, and data management to skilled offshore teams.
It provides 24/7 support, faster issue resolution, and reliable SLA compliance, freeing your internal team to focus on innovation and growth.
Yes. Remote tech teams follow strict processes to maintain accuracy, prevent errors, and deliver consistent service for MSP operations.
Our ISO-certified processes safeguard sensitive information, ensuring your data is managed, stored, and handled with the highest outsourced cybersecurity standards.
Technical support outsourcing eliminates the need to expand in-house teams for 24/7 coverage, lowering operational overhead while maintaining service quality.
Fill out the form to discover how offshore help desk and SaaS support can streamline your user experience.
Discover the benefits of working with a Great Place to Work® certified partner like PeoplePartners from quality outcomes to unmatched reliability.
The Philippines has long been a preferred destination for outsourcing services, including customer support, tech support, and e-commerce services. This is due in large part to the country’s highly skilled workforce, favourable cost of living, and strategic time zone. However, it’s not just companies that benefit from outsourcing to the Philippines…
Managing a team in the Philippines can be a rewarding experience, but it can also present unique challenges for managers. Differences in communication styles, family obligations, and a hierarchical structure can make it difficult to effectively lead…
