Stop Duplicating Your Top Performers | Anthony Rice at EOS Conference 2026

You cannot scale a business by simply cloning your best person.

Anthony Rice explains why businesses often struggle to scale when they try to duplicate their top performers instead of redesigning the role.

Using a business brokering example, Anthony shows how one company tried to grow by hiring more brokers to do everything the visionary had been doing.

The result was costly: three brokers, six months, and zero revenue generated.

Anthony explains that the real issue was not the people, but the structure they were working within.

The broker role had become overloaded with a mix of high-value client-facing work and lower-value administrative, analytical, and support tasks.

Through workforce re-engineering, the role was segmented into clearer responsibilities, allowing high-value work to stay with the broker while other tasks were moved into better-fit support roles.

Learn more about Anthony Rice: https://na2.hubs.ly/H068TBq0

Video Courtesy of EOS Conference