Hire a dedicated accounts officer that works as an extension of your in-house team.
Unlock continuous productivity and dependable support with skilled offshore talent designed to work in sync with your business.
Global Talent, Local Impact: An offshore accounts officer maintains professional client interactions and accurate account records while aligning to your billing cycles and policies.
Business Continuity Support: With support across time zones, invoicing and collections continue after hours, helping you collect payments faster and improve cash flow.
Scalable Role Evolution: As transaction volumes grow, your accounts officer can take on credit control, dispute resolution, and more strategic receivables work.
Free your in-house team to focus on strategy by assigning these recurring, high‑value tasks:
Prepare, validate, and send invoices, credit notes, and billing statements with proper documentation.
Track outstanding invoices, follow up with clients, send reminders, and escalate overdue accounts when necessary.
Match client payments to invoices, investigate discrepancies, and work with both clients and internal teams to resolve issues.
Generate account aging reports, summarize collections activity, and collaborate with finance and sales to keep account records accurate and up to date.
Choose from three levels of accounts officers depending on the complexity of your needs and the stage of your business:
The key standards we uphold to ensure every hire is a strong addition to your business.
Your outsourced accounts officer is proficient in billing, collections, account reconciliation, and client coordination.
We ensure that offshore accounts officers communicate clearly with your clients and internal team in a tone that reflects your brand.
Your offshore accounts officer is equipped with relevant accounting training and business communication skills.
Every offshore accounts officer is backed by PeoplePartners’ HR and operations team for reliable, long-term service.
Ash Shenker
Australian Fitness Academy
Whilst I was initially skeptical of their ability to find the right person to meet our organisational needs, they found the absolute perfect fit in someone who had the specific skills and experience, combined with an incredible work ethic. It’s fair to say our venture into offshore recruiting via PeoplePartners has been a clear success!
Ryan Dreves
The Allied Health Team
I had a couple of years working with virtual assistants and working with PeoplePartners versus working with virtual assistants are two very different things. When working with PeoplePartners, you’re working with a team. I can’t believe it took me working in business for 12 years to know that something like PeoplePartners even exist because I could not go back.
Darrel Vecchio
Bizmatrix
The investment with PeoplePartners means that the fee you pay covers everything—you won’t have to worry about onboarding, managing staff, or advertising to fill roles. They manage the whole process for the whole cost. It’s about less than half.
Paul Leeden
ARO College
I was a little bit dubious that absolutely, we’ll be able to find someone that meets our needs and was vitally impressed by the quality of the candidates that we saw and happy to be wrong on this occasion and happy to continue.
Matt Peachey
The Learning Resources Group
Partnering with PeoplePartners takes a lot of pressure off… without having to pay a huge fee, because you can do that domestically, but the cost on that is ridiculous and prohibitive.
Simon Gazia
LTT Group
We’ve been very pleasantly surprised. The longevity of PeoplePartners shows that it is a sustainable model and that’s what we at LTT are keen to work with.
Alexis Watt
Skilled Advisory
It’s in PeoplePartners name, right? They’re partners. They’re not just a labour supplier. They’re motivated by your business improving. They take the time to understand not just the role that’s being examined, but the total structure and culture of the business. That takes the relationship beyond the pure transaction of all.
Will Swayne
Broker Engine
Kieran Carrigan
TutisVreddo
I had spoken to a number of BPOs, but they were either too expensive or didn’t have sufficient security and monitoring protocols. PeoplePartners have really delivered for us.
Julie Rice
Redmako Learning
They’ve managed to find the perfect set of solutions to support small, medium and enterprise business by combining the best of both worlds – work from home AND off-shoring.
Tell us your hiring challenges—we’ll map out a custom offshore solutions plan to address them.
We recruit, onboard, and integrate tailor-fit offshore talents who align with your business’ core values and unique culture.
Your new team steps in to fulfil their role, driving efficiency and giving you more time to focus on your core goals.
You can delegate invoice preparation, payment follow-ups, client account updates, dispute resolution, and reporting. Offshore accounts officers take care of the day-to-day work that keeps your billing accurate and your receivables moving.
Not at all. Accounts officers can work within your business hours or have overlapping schedules to match your team or client base. They're trained to maintain professional and timely communication for all account-related activities.
PeoplePartners is ISO-certified, following strict data protection standards. All offshore team members use secure systems and sign confidentiality agreements, ensuring your financial information is protected at every level.
Junior officers handle routine billing tasks with supervision. Intermediate officers work independently on collections, reconciliations, and reporting. Senior officers lead account strategy, manage escalations, and support process improvements. The level you choose depends on the complexity of your billing and client base.
We guide you through a simple and structured onboarding process. Once we understand your current billing workflows, we’ll match you with an offshore accounts officer and help transition responsibilities smoothly. Most clients are fully operational within just a few days.
Tell us how we can support your business, and we’ll get back to you shortly.
