Hire a dedicated appointment setter that works as an extension of your in-house team.
Unlock continuous productivity and dependable support with skilled offshore talent designed to work in sync with your business.
Global Talent, Local Impact: Your appointment setter works in alignment with your time zone, supporting your calendar management and stakeholder coordination across functions.
Business Continuity Support: With coverage beyond your local hours, client communication, booking, and confirmations continue, even after your day ends.
Scalable Role Evolution: As demand grows, your offshore appointment setter can take on follow-ups, rescheduling, pre-appointment communication, and workflow coordination.
Keep your schedule full and your operations moving smoothly by outsourcing the following tasks:
Book appointments with clients, patients, partners, or internal teams via phone, email, or calendar invites, while managing time zones and availability.
Send appointment reminders, confirmations, and rescheduling notices to reduce no-shows and cancellations.
Share forms, intake documents, agendas, or instructions to ensure attendees are ready and informed before their appointment.
Maintain an accurate calendar, log completed appointments, and coordinate follow-ups or recurring bookings as needed.
Choose from three levels of appointment setters depending on the complexity of your needs and the stage of your business:
The key standards we uphold to ensure every hire is a strong addition to your business.
Your outsourced appointment setter is trained in professional communication, calendar management, and appointment handling across industries.
We match your appointment setter with your business values so they adapts to your organization’s tone and procedures while maintaining respectful and consistent client engagement.
Where required, your appointment setter can bring certifications or specialized training and relevant experience in administrative, healthcare, or customer service.
Every offshore appointment setter is backed by PeoplePartners’ HR, IT, and operational support teams for long-term reliability.
Ash Shenker
Australian Fitness Academy
Whilst I was initially skeptical of their ability to find the right person to meet our organisational needs, they found the absolute perfect fit in someone who had the specific skills and experience, combined with an incredible work ethic. It’s fair to say our venture into offshore recruiting via PeoplePartners has been a clear success!
Ryan Dreves
The Allied Health Team
I had a couple of years working with virtual assistants and working with PeoplePartners versus working with virtual assistants are two very different things. When working with PeoplePartners, you’re working with a team. I can’t believe it took me working in business for 12 years to know that something like PeoplePartners even exist because I could not go back.
Darrel Vecchio
Bizmatrix
The investment with PeoplePartners means that the fee you pay covers everything—you won’t have to worry about onboarding, managing staff, or advertising to fill roles. They manage the whole process for the whole cost. It’s about less than half.
Paul Leeden
ARO College
I was a little bit dubious that absolutely, we’ll be able to find someone that meets our needs and was vitally impressed by the quality of the candidates that we saw and happy to be wrong on this occasion and happy to continue.
Matt Peachey
The Learning Resources Group
Partnering with PeoplePartners takes a lot of pressure off… without having to pay a huge fee, because you can do that domestically, but the cost on that is ridiculous and prohibitive.
Simon Gazia
LTT Group
We’ve been very pleasantly surprised. The longevity of PeoplePartners shows that it is a sustainable model and that’s what we at LTT are keen to work with.
Alexis Watt
Skilled Advisory
It’s in PeoplePartners name, right? They’re partners. They’re not just a labour supplier. They’re motivated by your business improving. They take the time to understand not just the role that’s being examined, but the total structure and culture of the business. That takes the relationship beyond the pure transaction of all.
Will Swayne
Broker Engine
Kieran Carrigan
TutisVreddo
I had spoken to a number of BPOs, but they were either too expensive or didn’t have sufficient security and monitoring protocols. PeoplePartners have really delivered for us.
Julie Rice
Redmako Learning
They’ve managed to find the perfect set of solutions to support small, medium and enterprise business by combining the best of both worlds – work from home AND off-shoring.
Tell us your hiring challenges—we’ll map out a custom offshore solutions plan to address them.
We recruit, onboard, and integrate tailor-fit offshore talents who align with your business’ core values and unique culture.
Your new team steps in to fulfil their role, driving efficiency and giving you more time to focus on your core goals.
You can delegate appointment scheduling, confirmations, rescheduling, reminders, calendar management, and post-appointment follow-ups. This helps improve efficiency, reduce no-shows, and free up your internal team for higher-value work.
Yes. Our offshore appointment setters are fluent in English, trained in business and client communication, and can be coached in your scripts or brand tone. Whether they’re confirming a medical visit or coordinating a consultation, they maintain a respectful, service-oriented approach.
PeoplePartners is ISO-certified and adheres to globally recognized data protection standards. Offshore appointment setters use secure systems, follow strict access protocols, and sign confidentiality agreements to ensure sensitive information stays protected.
Junior setters handle basic scheduling and follow pre-set scripts. Intermediate setters manage appointments independently and adapt messaging by context. Senior setters coordinate high-volume or complex calendars, suggest process improvements, and work closely with leadership or cross-functional teams.
We support you every step of the way. After learning about your scheduling tools, workflows, and goals, we match you with the right appointment setter and assist with training. Most clients are fully up and running within just a few days, with no interruption to service.
Tell us how we can support your business, and we’ll get back to you shortly.
