Hire a dedicated healthcare assistant that works as an extension of your in-house team.
Unlock continuous productivity and dependable support with skilled offshore talent designed to work in sync with your business.
Global Talent, Local Impact: Your offshore healthcare assistant provides reliable administrative and patient support, helping healthcare teams stay focused on care delivery while maintaining accurate records and compliance.
Business Continuity Support: With global coverage, patient coordination, data updates, and scheduling continue after your day ends, ensuring seamless service for patients and providers.
Scalable Role Evolution: As your healthcare organization grows, your offshore healthcare assistant can expand their scope to include patient billing, insurance verification, or data management, supporting long-term operational excellence.
Free up time and improve efficiency by assigning these core responsibilities to a dedicated healthcare assistant:
Manage and update patient records in electronic health systems, ensuring accurate data entry and timely documentation across all touchpoints.
Coordinate appointment scheduling, follow-ups, and provider calendars to optimize patient flow and minimize missed visits.
Respond to patient inquiries through phone or email, providing timely information on services, scheduling, and general support.
Support billing operations, insurance verification, and claims processing to ensure accurate reimbursement and reduce administrative delays.
Choose from three levels of healthcare assistants depending on your operational needs and patient volume:
The key standards we uphold to ensure every hire is a strong addition to your business.
Your outsourced healthcare assistant comes with experience in healthcare administration and data management, ready to perform efficiently from day one.
We match your healthcare assistant with your practice standards of professionalism and patient care, ensuring compassionate and reliable communication.
Where required, your healthcare assistant can have training in compliance, patient communication, or healthcare data systems.
Every healthcare assistant is backed by PeoplePartners’ HR, IT, and operational support, providing reliable performance without adding administrative overhead.
Ash Shenker
Australian Fitness Academy
Whilst I was initially skeptical of their ability to find the right person to meet our organisational needs, they found the absolute perfect fit in someone who had the specific skills and experience, combined with an incredible work ethic. It’s fair to say our venture into offshore recruiting via PeoplePartners has been a clear success!
Ryan Dreves
The Allied Health Team
I had a couple of years working with virtual assistants and working with PeoplePartners versus working with virtual assistants are two very different things. When working with PeoplePartners, you’re working with a team. I can’t believe it took me working in business for 12 years to know that something like PeoplePartners even exist because I could not go back.
Darrel Vecchio
Bizmatrix
The investment with PeoplePartners means that the fee you pay covers everything—you won’t have to worry about onboarding, managing staff, or advertising to fill roles. They manage the whole process for the whole cost. It’s about less than half.
Paul Leeden
ARO College
I was a little bit dubious that absolutely, we’ll be able to find someone that meets our needs and was vitally impressed by the quality of the candidates that we saw and happy to be wrong on this occasion and happy to continue.
Matt Peachey
The Learning Resources Group
Partnering with PeoplePartners takes a lot of pressure off… without having to pay a huge fee, because you can do that domestically, but the cost on that is ridiculous and prohibitive.
Simon Gazia
LTT Group
We’ve been very pleasantly surprised. The longevity of PeoplePartners shows that it is a sustainable model and that’s what we at LTT are keen to work with.
Alexis Watt
Skilled Advisory
It’s in PeoplePartners name, right? They’re partners. They’re not just a labour supplier. They’re motivated by your business improving. They take the time to understand not just the role that’s being examined, but the total structure and culture of the business. That takes the relationship beyond the pure transaction of all.
Will Swayne
Broker Engine
Kieran Carrigan
TutisVreddo
I had spoken to a number of BPOs, but they were either too expensive or didn’t have sufficient security and monitoring protocols. PeoplePartners have really delivered for us.
Julie Rice
Redmako Learning
They’ve managed to find the perfect set of solutions to support small, medium and enterprise business by combining the best of both worlds – work from home AND off-shoring.
Tell us your hiring challenges—we’ll map out a custom offshore solutions plan to address them.
We recruit, onboard, and integrate tailor-fit offshore talents who align with your business’ core values and unique culture.
Your new team steps in to fulfil their role, driving efficiency and giving you more time to focus on your core goals.
Offshore healthcare assistants can manage patient scheduling, data entry, billing support, and administrative coordination, allowing your local team to focus on clinical care.
hey collaborate seamlessly through shared systems, communication tools, and aligned time zones. You can choose assistants who work in sync with your clinic hours for better coordination.
PeoplePartners is ISO-certified, ensuring adherence to international data protection standards. All assistants follow confidentiality protocols using secure systems.
Junior assistants handle scheduling and data entry; intermediate assistants manage billing and communications, and senior assistants oversee compliance and workflow management.
Our onboarding process is quick and efficient. Once matched, we help integrate your new assistant into existing systems; most clients are fully operational within a few days.
Tell us how we can support your business, and we’ll get back to you shortly.
