Hire a dedicated NDIS coordinator that works as an extension of your in-house team.
Unlock continuous productivity and dependable support with skilled offshore talent designed to work in sync with your business.
Global Talent, Local Impact: Your offshore NDIS coordinator provides the same empathy, accuracy, and service excellence as an in-house team member, without the high cost of local hiring.
Business Continuity Support: With coordinators across different time zones, participant queries and documentation can be handled promptly to ensure continuous service delivery.
Scalable Role Evolution: As your participant base grows, your coordinator can take on more complex responsibilities such as plan management, compliance reporting, and process improvement for long-term efficiency.
Simplify your participant management process and free up time for high-value client interactions by delegating these tasks to a dedicated NDIS coordinator:
Manage participant interactions, liaise with service providers, and ensure timely responses to needs and enquiries.
Update participant files, care notes, and compliance records to support high-quality and compliant service delivery.
Arrange appointments, follow-ups, and support plan reviews while keeping participant activities organised and on track.
Assist with tracking funding utilisation, preparing monthly reports, and completing documentation required for NDIA compliance and audits.
Choose from three levels of NDIS coordinators depending on the complexity of your needs and the stage of your business:
The key standards we uphold to ensure every hire is a strong addition to your business.
Your outsourced NDIS coordinator has proven experience with NDIS systems, reporting tools, and participant communication to ensure smooth coordination from day one.
Your coordinator may hold certifications in NDIS plan management, community services, or administration that strengthen operational and compliance performance.
Every NDIS coordinator is backed by PeoplePartners’ HR, IT, and operations teams to ensure dependable service delivery and consistent participant support.
Ash Shenker
Australian Fitness Academy
Whilst I was initially skeptical of their ability to find the right person to meet our organisational needs, they found the absolute perfect fit in someone who had the specific skills and experience, combined with an incredible work ethic. It’s fair to say our venture into offshore recruiting via PeoplePartners has been a clear success!
Ryan Dreves
The Allied Health Team
I had a couple of years working with virtual assistants and working with PeoplePartners versus working with virtual assistants are two very different things. When working with PeoplePartners, you’re working with a team. I can’t believe it took me working in business for 12 years to know that something like PeoplePartners even exist because I could not go back.
Darrel Vecchio
Bizmatrix
The investment with PeoplePartners means that the fee you pay covers everything—you won’t have to worry about onboarding, managing staff, or advertising to fill roles. They manage the whole process for the whole cost. It’s about less than half.
Paul Leeden
ARO College
I was a little bit dubious that absolutely, we’ll be able to find someone that meets our needs and was vitally impressed by the quality of the candidates that we saw and happy to be wrong on this occasion and happy to continue.
Matt Peachey
The Learning Resources Group
Partnering with PeoplePartners takes a lot of pressure off… without having to pay a huge fee, because you can do that domestically, but the cost on that is ridiculous and prohibitive.
Simon Gazia
LTT Group
We’ve been very pleasantly surprised. The longevity of PeoplePartners shows that it is a sustainable model and that’s what we at LTT are keen to work with.
Alexis Watt
Skilled Advisory
It’s in PeoplePartners name, right? They’re partners. They’re not just a labour supplier. They’re motivated by your business improving. They take the time to understand not just the role that’s being examined, but the total structure and culture of the business. That takes the relationship beyond the pure transaction of all.
Will Swayne
Broker Engine
Kieran Carrigan
TutisVreddo
I had spoken to a number of BPOs, but they were either too expensive or didn’t have sufficient security and monitoring protocols. PeoplePartners have really delivered for us.
Julie Rice
Redmako Learning
They’ve managed to find the perfect set of solutions to support small, medium and enterprise business by combining the best of both worlds – work from home AND off-shoring.
Tell us your hiring challenges—we’ll map out a custom offshore solutions plan to address them.
We recruit, onboard, and integrate tailor-fit offshore talents who align with your business’ core values and unique culture.
Your new team steps in to fulfil their role, driving efficiency and giving you more time to focus on your core goals.
You can outsource participant communication, documentation management, appointment scheduling, compliance tracking, and provider coordination.
All coordinators are trained in data privacy and compliance, and PeoplePartners follows ISO-certified standards to protect participant information.
Junior coordinators focus on administrative and data management tasks, intermediates handle participant and provider coordination, while seniors oversee compliance, reporting, and leadership.
Most coordinators can be fully integrated within a few days, including access setup, workflow alignment, and role orientation.
