Hire a dedicated student support specialist that works as an extension of your in-house team.
Global Talent, Local Impact: Your offshore student support specialist delivers the same empathy, professionalism, and reliability as an on-campus team member, without the added hiring costs or administrative load.
Business Continuity Support: With global coverage, your students receive timely support through multiple time zones, ensuring queries, enrollments, and course updates are handled promptly.
Scalable Role Evolution: As your programs expand, your student support specialist can manage more cohorts, assist with academic reporting, and coordinate between departments to enhance student satisfaction.
Oversee the full enrolment process, maintain comprehensive and accurate student records, and ensure compliance with institutional policies.
Choose from three levels of student support specialists depending on the complexity of your needs and the stage of your business:
Every student support specialist is backed by PeoplePartners’ HR, IT, and operational support, ensuring seamless service and consistent reliability.
Ash Shenker
Australian Fitness Academy
Whilst I was initially skeptical of their ability to find the right person to meet our organisational needs, they found the absolute perfect fit in someone who had the specific skills and experience, combined with an incredible work ethic. It’s fair to say our venture into offshore recruiting via PeoplePartners has been a clear success!
Ryan Dreves
The Allied Health Team
I had a couple of years working with virtual assistants and working with PeoplePartners versus working with virtual assistants are two very different things. When working with PeoplePartners, you’re working with a team. I can’t believe it took me working in business for 12 years to know that something like PeoplePartners even exist because I could not go back.
Darrel Vecchio
Bizmatrix
The investment with PeoplePartners means that the fee you pay covers everything—you won’t have to worry about onboarding, managing staff, or advertising to fill roles. They manage the whole process for the whole cost. It’s about less than half.
Paul Leeden
ARO College
I was a little bit dubious that absolutely, we’ll be able to find someone that meets our needs and was vitally impressed by the quality of the candidates that we saw and happy to be wrong on this occasion and happy to continue.
Matt Peachey
The Learning Resources Group
Partnering with PeoplePartners takes a lot of pressure off… without having to pay a huge fee, because you can do that domestically, but the cost on that is ridiculous and prohibitive.
Simon Gazia
LTT Group
We’ve been very pleasantly surprised. The longevity of PeoplePartners shows that it is a sustainable model and that’s what we at LTT are keen to work with.
Alexis Watt
Skilled Advisory
It’s in PeoplePartners name, right? They’re partners. They’re not just a labour supplier. They’re motivated by your business improving. They take the time to understand not just the role that’s being examined, but the total structure and culture of the business. That takes the relationship beyond the pure transaction of all.
Will Swayne
Broker Engine
Kieran Carrigan
TutisVreddo
I had spoken to a number of BPOs, but they were either too expensive or didn’t have sufficient security and monitoring protocols. PeoplePartners have really delivered for us.
Julie Rice
Redmako Learning
They’ve managed to find the perfect set of solutions to support small, medium and enterprise business by combining the best of both worlds – work from home AND off-shoring.
Tell us your hiring challenges—we’ll map out a custom offshore solutions plan to address them.
We recruit, onboard, and integrate tailor-fit offshore talents who align with your business’ core values and unique culture.
Your new team steps in to fulfil their role, driving efficiency and giving you more time to focus on your core goals.
You can outsource enrolment management, student inquiries, academic reporting, scheduling, and communication coordination, customised to your institution’s systems.
They are trained in student-centered communication and can align with your tone, policies, and operating hours for effective collaboration.
PeoplePartners follows ISO-certified data security standards, and all specialists sign confidentiality agreements to ensure student record protection.
Junior specialists handle basic student data and communication, intermediate specialists manage student progress and LMS coordination, while senior specialists lead reporting, analysis, and student engagement strategies.
Our onboarding process is guided and structured. Most institutions are fully operational with their new specialist within a few days.
